Public workshop · Live online
Negotiating SaaS Deals: Price, Scope and Commitments
09:30–14:30 UK time · GMT
Prepare for SaaS negotiations involving subscription price, implementation scope and delivery expectations. Explore buyer priorities, practise authorised trade-offs and record a clear agreement, with feedback on a short negotiation and a repeat attempt.
- Microsoft Teams
- Maximum 4 participants
- English
- 4 training hours + lunch
Who is this for? Account executives, account managers, presales consultants and customer success professionals who contribute to SaaS commercial discussions, renewals, expansions or implementation commitments.
Workshop agenda
| Time (GMT) | Session | What you will practise |
|---|---|---|
| 09:30–10:00 | Know what you can agree | Map the commercial and delivery elements of a fictional SaaS deal. Identify your priorities, authority limits and the owners whose decisions you need before making commitments. Your output: A negotiation preparation map with clear authority boundaries. |
| 10:00–10:45 | Explore the request behind the number | Practise asking what drives the buyer’s request: budget timing, rollout scope, perceived risk or a competing offer. Use a factual comparison of users, services and responsibilities. Your output: Buyer-priority questions and a like-for-like scope comparison. |
| 10:45–11:30 | First negotiation: price and onboarding | Each participant handles a short negotiation from the fictional brief while peers take buyer and observer roles. Explore the request, explain a boundary and make an authorised conditional proposal. Feedback addresses clarity, listening and commitments. Your output: Observed initial practice and specific negotiation feedback. |
| 11:30–12:30 | Lunch break | Optional 10-minute 1-to-1 video check-in with Paul to review feedback and focus your afternoon practice. |
| 12:30–13:15 | Make the trade-off explicit | Examine options involving phased users, service scope and rollout timing within the supplied brief. Practise stating conditions and checking consequences. Route product, legal and delivery questions to their owners instead of using vague reassurance to close a gap. Your output: A conditional proposal with dependencies and approval needs stated. |
| 13:15–14:00 | Repeat with a changing buyer priority | Each participant repeats a difficult negotiation segment after feedback. Respond when the buyer changes a priority or requests an added commitment. Use the same criteria to assess whether the proposal remains clear, feasible and within authority. Your output: An observed repeat attempt and refined proposal language. |
| 14:00–14:30 | Write down what the conversation means | Draft a concise follow-up that distinguishes the proposed agreement, conditions, unresolved points and approvals still required. Check that an internal delivery colleague could understand the commitment. Your output: An agreement recap and 2 workplace practice actions. |
Preparation and follow-up
Before the workshop
Complete a short questionnaire and prepare the fictional deal brief. Note your priorities, possible options, authority limits and approval needs.
After the workshop
Revise your negotiation preparation map and write a fictional deal recap. Set 2 actions for your next negotiation.
Your individual report assesses priorities, conditions and commitment clarity in the written work, alongside questioning, listening and proposal handling observed during role play. Your 30/60/90-day action plan sets 2 actions and review criteria.
Bring: 1 anonymised negotiation challenge without confidential pricing, contracts or customer details. The supplied deal brief provides the numbers and boundaries for practice.
Direct booking · GBP
Workshop prices
Book 1 place or all 4 for your company.
Super early birdPrice and closing date to be confirmed
Early birdPrice and closing date to be confirmed
| Booking | UK total including 20% UK VAT | Eligible non-UK business total without UK VAT |
|---|---|---|
| 1 participant | £180£150 + £30 UK VAT | £150Per participant |
| 1 company · All 4 places10% company discount | £648£540 + £108 UK VAT £162 per participant | £540£135 per participant |
Non-UK business bookings: we confirm business status, the receiving establishment and applicable taxes before invoicing. UK VAT applies to private individual bookings, including overseas individuals.
Interested in booking?
Tell us the workshop and number of places. We confirm availability, VAT treatment and booking-specific cancellation/refund terms, then send an invoice with Starling bank-transfer details. Places are confirmed after payment. Booking terms.
Or email training@newskilz.com.
Practical information and confidentiality
- Join on a laptop or desktop with a microphone, camera and reliable internet connection. Microsoft Teams joining instructions are sent by email.
- Participants may come from different companies. Attendance is subject to a confidentiality agreement covering NewSkilz and every participant. Use demo environments or fictional data; exclude customer information, passwords and sensitive material.
- The live workshop must not be recorded, photographed or transcribed. Screenshots, automated transcription and AI meeting assistants are not permitted.
- Preparation and follow-up submissions are sent privately to NewSkilz and will not be shared with other participants without your permission.
For access requirements or learning needs, contact NewSkilz before booking so we can discuss suitable arrangements.
Workshop questions
Do I need permission to negotiate prices at work?
Practise using the fictional brief’s boundaries. The workshop suits people preparing options for commercial decision makers as well as those negotiating directly.
Does the workshop cover contract law?
The focus is preparation, conversations and clear records of proposed commitments. Legal terms and contractual approvals remain with your organisation’s responsible specialists.
Will I have to disclose my company’s pricing?
No. The fictional deal supplies the numbers, services and boundaries. Personal challenges should be anonymised and free of confidential commercial information.
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