Tailored workshops for three audiences

Help your people present, train and facilitate.

Practical workshops for L&D and internal trainers, line managers and subject-matter experts, and SaaS sales and presales teams. Six core course types, tailored to your people and the work they do.

Based in Purley, Croydon, London. Working across the UK and internationally.

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Illustration of a customer conversation being rehearsed over video call

What we do

Three audiences. Six tailored workshop types.

Presentation Skills, Train the Trainer, Facilitation Skills, Questioning and Listening Skills, Feedback and Coaching Skills, and Handling Difficult Conversations.

L&D and internal trainers

Design engaging learning, deliver confidently and facilitate practice that helps colleagues apply new skills.

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Line managers and subject-matter experts

Turn your expertise into clear explanations, useful coaching and effective learning for colleagues.

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SaaS sales and presales teams

Present solutions, demonstrate products and handle buyer conversations with clarity and confidence.

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NewSkilz SaaS Sales Pressure Lab promotional image featuring Paul Murphy and a customer simulation

Featured experience

The SaaS Sales Pressure Lab.

No passive slides. Realistic scenarios and repeated practice that reveal what happens when the conversation gets difficult.

  • Eight one-hour sessions, individually or as a group
  • Pre-work tailored to your sales context
  • Live observation, video review and precise feedback
  • Assignments and feedback after every session
How the Pressure Lab works

About NewSkilz

Sales context. SaaS project experience. Practical training.

Paul combines international training delivery with SaaS presales, Oracle Analytics customer training-programme management and Oracle Fusion project coordination experience. NewSkilz Global Consulting brings that experience to workshops for trainers, managers, subject-matter experts and SaaS teams. The earlier 14-country training track record spans broader corporate programmes.

About NewSkilz

Our approach

From business pressure to changed behaviour.

A simple design discipline keeps each intervention relevant, active and accountable.

Diagnose

Clarify the business outcome, audience, critical situations and evidence of success.

Design

Create realistic scenarios, tools and practice cycles around the work participants actually do.

Pressure-test

Observe behaviour in action, introduce challenge and give direct, usable feedback.

Embed

Turn insight into commitments, manager follow-through and targeted coaching.

SaaS deal horror stories

Ten buyer nightmares worth rehearsing.

Illustrative scenarios shaped around your product and sales motion. Memorable titles, recognisable SaaS risks and specific buyer questions.

CONVERSATION 01

Nightmare on Integration Street

“How does this connect to our ERP, CRM and legacy apps—and who owns the custom work?”

Practise clarifying API and connector coverage, dependencies, ownership and the next technical validation with your Sales Engineer.

CONVERSATION 02

The Data Migration Nightmare

“Our last migration lost records and broke reporting. Why will this be different?”

Explore data quality, mapping, reconciliation, cutover and rollback questions. Separate verified capability from assumptions and agree who must validate the plan.

CONVERSATION 03

The Silence of the Champions

“Our change champions are not excited. Why would users leave their spreadsheets?”

Test sponsorship, role-based workflows, adoption barriers and what the buyer would accept as evidence of use and value.

CONVERSATION 04

The ROI That Wouldn’t Come Back

“Logins are up. What business result actually changed?”

Rehearse a business case using the buyer’s baseline, success metrics, time-to-value and total cost of ownership without inventing ROI.

CONVERSATION 05

The Demo That Wouldn’t Die

“Enough features. Show us how this solves our actual workflow.”

Keep a solution demo tied to the buyer’s use case, handle interruptions and reconnect the Account Executive–Sales Engineer handoff.

CONVERSATION 06

28 Days to Go-live

“Can you guarantee deployment this quarter with our IT team already overloaded?”

Practise surfacing dependencies, implementation capacity, scope and realistic next steps before making delivery commitments.

CONVERSATION 07

The Security Review Strikes Back

“Where is our data held, who can access it, and what happens when access is revoked?”

Rehearse routing data residency, single sign-on, access and security evidence questions to the right technical owner.

CONVERSATION 08

The Renewal Countdown

“We barely use half the seats. Why should we renew or expand?”

Practise a commercial conversation about seat utilisation, adoption evidence, renewal risk and a credible value case with the account team.

CONVERSATION 09

The Proof-of-Concept Trap

“We want a free pilot—then we’ll decide what success looks like.”

Agree proof-of-concept success criteria, decision owners, evaluation scope and a buyer-owned next step before the demo becomes unpaid consulting.

CONVERSATION 10

The Stakeholder Who Came Back

“The CFO likes the savings. IT hates the integration. Operations won’t change.”

Practise multi-threading, stakeholder discovery, economic-buyer concerns and conflicting decision criteria in a SaaS deal.

What would you like your team to do better?

Tell us your audience, their challenges and the outcome you want. We will tailor the workshop or supporting service around your needs.

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