Leadership & workplace skills
Team training, selected public workshops and one-to-one coaching in influence, meetings, presentations, business communication and facilitation.
Explore leadership & workplace skillsLeadership, workplace & SaaS practice
Build capability that holds up under pressure.
NewSkilz helps managers and customer-facing teams practise the conversations and behaviours that matter—through leadership and workplace skills development, SaaS conversation rehearsal and digital adoption support. Every engagement is built around practical application, not passive learning.
Based in Purley, Croydon, London. Working across the UK and internationally.
14countries facilitated in
- 15+years in facilitation and learning
- 14countries with delivered programmes
- 50+multinational organisations supported
- 25trainers in a trusted delivery network
What we do
Capability for the moments that matter.
We start with your team’s real challenges, then build focused practice around the conversations and behaviours that will make a difference.
Digital adoption & SaaS practice
Tailored practice for customer-facing technology teams: diagnose the challenge, rehearse a realistic situation, get feedback and try again.
Explore SaaS & adoption servicesSaaS Sales Pressure Lab
Eight one-hour sessions of realistic customer conversation practice, with assignments and feedback after each session.
See the lab formatConversation rehearsal variants
Solution presentations, stakeholder decisions, AE–SE handoffs, discovery, objections, renewals and account conversations using real or realistic situations.
See practice formats
Featured experience
The SaaS Sales Pressure Lab.
No passive slides. Realistic scenarios and repeated practice that reveal what happens when the conversation gets difficult.
- Eight one-hour sessions, individually or as a group
- Pre-work tailored to your sales context
- Live observation, video review and precise feedback
- Assignments and feedback after every session
About NewSkilz
Built around practical learning.
NewSkilz has delivered tailored leadership, management and communication programmes for multinational teams across 14 countries. Today we bring that approach to UK and international clients and to the customer conversations that shape SaaS sales and success.
About NewSkilzOur approach
From business pressure to changed behaviour.
A simple design discipline keeps each intervention relevant, active and accountable.
Diagnose
Clarify the business outcome, audience, critical situations and evidence of success.
Design
Create realistic scenarios, tools and practice cycles around the work participants actually do.
Pressure-test
Observe behaviour in action, introduce challenge and give direct, usable feedback.
Embed
Turn insight into commitments, manager follow-through and targeted coaching.
Example SaaS practice scenarios
Ten conversations worth rehearsing.
Use the team's own situation where possible; these examples show the kinds of pressure that can be simulated.
CONVERSATION 01
Discovery beyond feature questions
Uncover business pressure, decision criteria and consequences without turning discovery into an interrogation.
CONVERSATION 02
Price objection
Respond when the buyer says the solution is too expensive without defaulting immediately to discounting.
CONVERSATION 03
Solution presentation
Explain capability as business value, handle interruptions and keep the customer narrative intact.
CONVERSATION 04
Stakeholder decision meeting
Lead a meeting when buyers have different priorities and a decision is needed.
CONVERSATION 05
AE–SE handoff
Move between commercial and technical voices without making the buyer reconstruct the story.
CONVERSATION 06
Sceptical senior stakeholder
Answer challenge concisely, test assumptions and regain useful dialogue.
CONVERSATION 07
Renewal risk
Surface weak adoption, stakeholder change and unconfirmed value before the deadline.
CONVERSATION 08
Business review
Turn an activity update into a joint decision, priority and next step.
CONVERSATION 09
Adoption barrier
Discuss a new workflow when users understand the product but behaviour has not changed.
CONVERSATION 10
Expansion conversation
Explore additional value credibly without forcing an upsell before the customer case is clear.
What must your team handle better next quarter?
Share the commercial or leadership challenge. We will help you shape a focused, practical response.