Negotiation Skills

EXECUTIVE SOFT SKILLS

Negotiation Skills / Global Tailored Training

Why attend this training course?

Negotiation Skills are a necessary leadership skill. Leaders are constantly negotiating with different stakeholders. At the heart of collaborative win win negotiations is empathy and a desire to understand the needs and issues of your counterparts. Building rapport helps us set an amicable mood which leads to better decision making and improves the negotiation process.Asking better questions, framing issues and active listening skills are crucial negotiation skills. Emotional inteligence and understanding the conflict resolution process are also useful during the negotiation process. NewSkilz Corporate Training has delivered tailored multi-country Management Training Programs in various languages such as English, Chinese, Japanese in 14 countries worldwide.

Who Should Attend?

Understanding your BATNA ‘Best alternative to a negotiated agreement’ is important to all negotiations regardless of if you are a purchasing agent, a sales executive or a senior manager. This training can be customised to your team’s needs and goals. Negotiations are often about achieving your goals whilst attempting to maintain your business relaionship at the same time.

What will you learn?

- Negotiation Skills
- The negotiation process
- Successful negotiations preparations
- Negotiations styles and strategies
- Win-Win Negotiations
- Establishing Goals
- Getting to yes
- Understanding needs, interests and positions
- Making concessions and compromises
- Power dynamics control and assertiveness
- Strategy and Tactics
- BATNA Analysis case studies

Skills Development Focus

- Professional Negotiations
- The benefits of building rapport
- Identifying and understanding needs
- Stakeholder management
- Responding appropriately
- Asking belter questions
- Active listening skills
- Avoiding positional statements
- Making statements of value
- Issue trading and debate
- Offers and proposals
- Conflict management skills
- Emotional intelligence

Negotiation Skills

Negotiation Skills	Negotiation Styles	Trading issues	Framing issues
Goal setting	Building rapport	Active listening	Asking better questions
Assertiveness skills	Conflict management skills	Stakeholder management	Postitional statements
Emotional intelligence	Negotiation process	Negotiation tactics	BATNA Analysis