Communication Skills

COMMUNICATION SKILLS Communication Skills / Global Tailored Training
Communication Skills          COMMUNICATION SKILLS                                                                                                          NewSkilz Training Course in Shanghai China

What will you learn?

Effective Communication Skills training is about understanding the communication process, learning how to communicate better with soft skills and clear goals, plus developing empathy and listening skills. This workshop covers skills development topics such as emotional intelligence, positive communication, active listening skills, empathy and influence, meeting facilitation skills, conflict management and problem solving skills. Communication skills build relationships, improve team productivity and reduce stress.

Who should attend?

NewSkilz can deliver this workshop to executive teams or to functional teams such as customer service staff. We provide the trainer most suitable to the group. The training can be tailored to the participants role and focus on the areas most applicable to their communication needs.

What will you learn?

- Effective Communicating Skills
- Communication process and stages
- Common barriers to communication
- Soft skills influencing frameworks
- Facilitating team communications
- Dealing with conflict and problems
- Elicitation skills for better questions
- Empathy and listening skills
- Cross-cultural communication
- Creativity through diversity

Skills Development Focus

- Communication Soft Skills
- Communication goal setting
- Gaining Rapport
- Developing Trust
- Emotional Intelligence
- Cultural differences
- Active listening skills
- Asking better questions
- Expressing without Provoking
- Summarizing

Communication Skills

China Communication Skills Building rapport Developing trust Influence skills
Framing issues Listening skills Empahy Facilitation skills
Communication process Conflict management Cross-cultural communication Emotional intelligence
Influence frameworks Positive communication Executive etiquette Showing understanding

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Select your courses

LEADERSHIP SKILLS
MANAGEMENT SKILLS
EXECUTIVE COACHING
ASSESSMENT SERVICES
EXECUTIVE SOFT SKILLS
COMMUNICATION SKILLS
CROSS-CULTURAL SKILLS
TEAMBUILDING EVENTS
PRESENTATION SKILLS
BUSINESS WRITING SKILLS
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