Western Ettiquette

CROSS-CULTURAL SKILLS

Western Ettiquette / Global Tailored Training

Why attend this training course?

This workshop introduces Western Business Ettiquette and looks at how to behave appropriately and communicate effectively in business meetings, teleconferences, negotiations, presentations and also varios social situations such as coffee dates, lunches, dinner parties and networking events. This course can significantly shift the mentality of your asian staff in terms of understanding how to get along and work with Westerners in both business and social situations from an ettiquette point of view. It's not a language course so can be delivered in English or Mandarin. NewSkilz Corporate Training has delivered tailored multi-country Management Training Programs in various languages such as English, Chinese, Japanese in 14 countries worldwide.

Who Should Attend?

Western Business Ettiquette training is an imortant cross-cultural soft skills development program and useful to asian executive staff that need to work with western colleagues, suppliers and clients. Some intensive programs such as ‘Preparation to go abroad’ also include this as a core module. Business ettiquette and cross-cultural empathy makes your exectives more professional and improves their ability to build rapport, develop trust and communicate effectively.

What will you learn?

- Western Business Ettiquette
- Etiquette for introductions, socialising and hosting
- Etiquette for meetings and teleconferences
- Presentation etiquette
- Understanding Western business culture
- Western values, morals and business ethics
- Westerners expectations of Chinese colleagues
- Making a good impression with Western clients
- Cultural sensitivity in conversation
- Cultural differences in relationship building
- Cross-cultural empathy skills

Skills Development Focus

- International Business Etiquette Skills
- Building rapport when socialising
- Making polite, appropriate and interesting small talk
- Socializing preferences, interests and approaches
- Developing trust in business
- Taboo topics to avoid when socializing
- Common cultural causes of grievances
- Dealing with Western culture shock in China
- Methods for handling aggressive Westerners
- Developing the habit of volunteering information
- Using an interactive approach to business dialogue
- 20 boring questions not to ask foreigners in China

Western Business Ettiquette

Western Business Etiquette	Social Etiquette	Meeting Etiquette	Teleconference
Email Etiquette	Presentations Etiquette	Making small talk	Building rapport
Values and Morals	Principles	Cultural differences	Culture shock
Business Etiquette	Relationship building	Emapthy Skills	Cross-Cultural Training