Train The Trainer for Department Managers
Train The Trainer for Department Managers
We helped a Management Team in an international trading firm to improve their internal training design and delivery.
Business Challenge
The GM asked us to teach his management team some training design and delivery skills to help them deliver their own internal departmental training.
Training Needs Analysis (TNA)
The management team typically delivered training on business related topics such as negotiating with suppliers, designing product catalogues and knowledge of International trade terms and abbreviations relevant to the business. While they were knowledgeable on these topics, they did not have a learning and development background.
Training Solution
Our Train the Trainer workshop introduced the mangers to: trainer presentation skills, trainer facilitation skills, instructional design concepts, a variety of activity design ideas, giving constructive feedback to trainees, dealing with nerves, improving confidence and assertiveness. This intensive workshop was part of a broader management development program which we were delivering and also included workshops on Presentation Skills and Facilitation Skills.
Industry
International Trading
Coop Global Sourcing is the buying office of consumer cooperative retailers and specialize in sourcing of non-food consumer goods. Experts in private label development, with deep knowledge of the Asian / European retail market.
Delivery Location
China
Shanghai
Delivery Language English
Delivery Schedule
1 Day
Tailored Training
Participants 10 Staff
Nationality:Italian / Spanish / Chinese
Project Managers