Facilitation Services for Problem SolvingChange Management Skills   Facilitation Services for Problem Solving

We helped IT Project Managers in the Software industry to improve Problem Solving Skills by facilitating a workshop around their real business challenges.


Facilitation Services for Problem Solving

Business Challenge

Gain insight into organizational problems, experience facilitated problem solving and improve Problem Solving Skills as a Project Manager.


Training Needs Analysis (TNA)

Participants were IT Project Managers and Business Analysts in the Software industry and mostly facing clients in the Insurance industry. There were around 50 participants participating in a Management Development program created by NewSkilz that included 13 mini-workshops on a variety of skills. We conducted a pre-workshop survey with participants to collect input to help customize the training.


Training Solution

Our facilitator put the participants in groups to take turns facilitating discussion around their real business challenges that had been identified during the pre-training survey. Problem Solving using a facilitation approach was practiced in the context of their real business so it was more relevant. This was a mixture of a training and a facilitation. The client appreciated that our trainer had an IT Consulting background since it made it for him to understand their Software development projects.


Facilitation Services for Problem Solving

Industry IT
Mphasis is global IT Solutions company.

Delivery Location China

Shanghai

Delivery Language Mandarin

Delivery Schedule Half Day
Facilitation Service

Participants 25 Staff

Nationality: Chinese

Project Managers

FACILITATION SERVICES
Presentation Skills-NewSkilz-China-Training

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